DeeniNikah.com respects your privacy and aims to be clear about how we collect, use, store and share your information. This Privacy Policy explains how your personal information is handled when you use our website and services.
1. What personal information DeeniNikah.com collects from you
DeeniNikah.com is a matrimonial platform designed to help practicing Muslims find suitable marriage prospects. Our platform works as an initial point of contact between brides and grooms who are genuinely interested in marriage.
To provide our services, we need certain personal information from you. Some of this information may be displayed in your biodata so that suitable users can find and consider your profile.
By using our services, you give us permission to collect, use and share your information as described in this Privacy Policy.
We collect two types of information:
i. Information you provide
ii. Information collected through your use of our services
i. Information you provide
- A. When you register, you may provide information such as your name, gender, email address and mobile number.
When creating your biodata, you may provide additional details such as your date of birth, education, profession, marital status, family information, interests and photographs where applicable.
- B. When purchasing Connections to access contact information, you may provide payment-related information such as your mobile banking number.
- C. You may provide information about your successful marriage story.
- D. We may also collect information that you provide while communicating with our customer care team.
ii. Information collected through your use of our services
- A. User Activity:
We may collect information about how you use DeeniNikah.com, including your login date and time, biodatas you view and Connections you use.
- B. SMS Permission:
We may use OTP verification through SMS to authenticate your account and login.
2. How we use the information we collect
We may use your information for the following purposes:
- A. To create, manage and maintain your account.
- B. To provide customer support and respond to your requests.
- C. To understand how users interact with our services and improve the website and user experience.
- D. To contact you through phone, email or other communication methods regarding our services, updates, offers or relevant information.
3. With whom we share your information
We take the privacy and security of your information seriously.
Your personal contact information and identity details are not publicly displayed. For female users, we also encourage providing a parent's or guardian's contact number where appropriate to help maintain privacy and safety.
Your approved biodata may be shown to other users for genuine matrimonial purposes based on their interests and search preferences.
We may disclose personal information when required by law or when we reasonably believe that disclosure is necessary to comply with a legal request, protect our rights or protect the rights and safety of our users.
We may also share hashed or encrypted contact information, such as an email address or phone number, with trusted third-party service providers such as Meta for advertising optimization and improving campaign effectiveness.
Such information is used only for these purposes and is not publicly displayed or shared with other members.
4. How to access or change your information
You can review the information you have provided on DeeniNikah.com and may update or edit it when necessary.
If you change certain information after your biodata has already been approved, your biodata may automatically return to "in review" status.
Our team will review the updated information and approve the biodata again if the changes are valid.
We may request identity verification or supporting documents when necessary to confirm changes and protect the safety of our users.
You may also choose to stop using our services at any time.
5. How we secure your information
We take reasonable security measures to protect the personal and sensitive information you provide to us.
Sensitive information, such as payment-related details, is protected using appropriate security and encryption methods.
We follow generally accepted security practices to protect personal information stored in our systems and limit access to authorized persons where necessary.
However, no online system can guarantee complete security. Because of the nature of the Internet, we cannot guarantee that information transmitted online or stored in our systems will always be completely protected from unauthorized access.
6. How long we keep your information
If you delete your account, your biodata will no longer be shared with other users.
However, certain information may be securely retained in our database for legitimate purposes, including preventing fake or duplicate accounts, maintaining security records and responding to lawful requests from authorized agencies when required.
7. How you will know about changes to our Privacy Policy
If we make important changes to this Privacy Policy, we may notify you through email, website notification or another appropriate method.
If we plan to use your personal information in a significantly different way from the purpose for which it was originally collected, we will inform you where appropriate.
Where your consent is required, you may choose whether to allow your information to be used for the new purpose.
8. Why we use cookies
We may use cookies for the following purposes:
- A. To improve and personalize your experience on our website.
- B. To understand and analyze how users interact with our services.
- C. To help keep you logged in and reduce the need to enter your login information every time you visit the website.
9. How to contact us
If you have any questions about this Privacy Policy, our website practices or how we handle your information, please contact us at:
[support@deeminikah.com](mailto:support@deeminikah.com)
